Job Details

Description

• Monitor passengers in other high-traffic areas

• Direct passengers to appropriate lines, checkpoints, counters, or boarding areas

• Provide friendly and professional customer assistance to passengers

• Identify and escalate operational issues, safety hazards, or service disruptions to leadership

• Monitor compliance with safety, security, and airport regulations

• Assist during irregular operations, flight delays, cancellations, and peak travel periods

• Maintain professionalism and composure in high-volume and fast-paced environments

• Perform other duties as requested

Qualifications

Experience

Required

• 1-2 year: customer service

Preferred

• 1 year: security (preferred)

Equal Opportunity Employer

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