Job Details

The Luggage Handler (Support) role will assist Bell person and Bell/Valet Dispatch with the tagging, storing and retrieval of arriving and/or departing guests with luggage. You will be coordinating with Bell persons to ensure Guest requests are fulfilled in a timely manner, demonstrating the spirit of Aloha and providing world-renowned Disney service.Responsibilities

Greet Guests with positive, friendly and helpful attitudeTransport guest luggage including but not limited to/from Vehicles/Storage Room.Care and Storage of Guest propertyProactively address Guest needs by answering questions, giving directions and other information regarding the hotel/resort or surrounding areaWork with mobile applications (HotSOS)

Basic Qualifications

• Ability to handle difficult/sensitive situations independently, while effectively communicating with you teamExcellent communication and listening skillsEnjoys working with people and possess a friendly and outgoing personalityMust have enthusiasm and possess excellent guest service skillsFlexible/adaptable (may work in a variety of areas, conditions and/or changing scheduled shifts/days off)Maintains clean and polished appearanceCommitted to safetyEnjoys engaging with Guests and fellow Cast MembersEnthusiastic about interacting and helping GuestsReceptive to special requests and proactive in anticipating guests needsMaintain confidentialityAble to complete tasks independentlyWilling to follow instruction and take directionCommitted/reliable (arrive and be on time for scheduled shift)Supportive of other Cast Members working on your teamMust be detail oriented and have the ability to multitaskStrong verbal communication and listening skills (able to positively engage with Guests, Team Members, and Management)Self-directed (can complete tasks with minimal follow up/supervision)

Preferred Qualifications

Knowledge of Hawaiian/Japanese language preferred

• Additional Information :

SCHEDULE AVAILABILTYFull Time - Full availability is required seven (7) days per week, including early mornings, evenings, overnight shifts, weekends, and holidays.SUBMITTING YOUR APPLICATIONAfter clicking "Apply for this job" below, the employment application will open in a new window. Please complete ALL pages of the application by clicking "Next" on each page, then "Submit" on the final page.Keyword: AULANI CASTINGThe pay rate for this role in Hawaii is $24.17 per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit: benefits.